Immediate support available 24 hours a day, 7 days a week. Reach out anytime for confidential assistance.
Speak directly with a knowledgeable advisor who can answer questions and provide information about treatment options.
Available 24/7 • Free & Confidential
24 Hours a Day
7 Days a Week
365 Days a Year
Including holidays
Headquartered in Evansville, Indiana, with connections to treatment facilities nationwide.
Evansville, IN
Remote service - no physical office
Nationwide Service
Connections to facilities in all 50 states
Answers to frequently asked questions about contacting the helpline.
Calls are answered by trained advisors who will ask questions to understand individual needs and circumstances. Based on this assessment, information is provided about appropriate treatment options. The conversation is confidential and judgment-free.
Yes, the helpline operates 24 hours per day, every day of the year including weekends and holidays. Support is available whenever it's needed, day or night.
All calls are completely confidential. Personal information is protected and only shared with treatment facilities when explicit permission is provided. Privacy is respected throughout the entire process.
No, advisory and referral services are completely free. There are no charges for calling, consulting with advisors, or receiving treatment facility referrals.
No physical location available for visits. This is a telephone-based advisory service designed to provide immediate access to treatment information and connections. All consultations are conducted by phone.
Family members and loved ones are encouraged to call for guidance. Advisors can provide information about treatment options, discuss intervention strategies, and offer support for those concerned about someone struggling with addiction.
If experiencing a medical emergency, life-threatening situation, or immediate danger:
Compassionate advisors are available now to answer questions and provide guidance.